FAQ

Do you offer a warranty on your products?

Yes, we stand by the quality of our products. Most items come with a one-year warranty covering manufacturing defects. Please refer to the product page for specific warranty details.

 

Do you have stock?

Due to the handcrafted nature of our products, we do not hold stock. All pieces are made to order.

 

How do I place my order?

Reach out to the Trade Project Specialist for your region here.

 

Is there a minimum required order quantity when purchasing from B2B Kode?

At B2B Kode, all pieces are produced on a made to order basis once payment has been confirmed. Our furniture is crafted by skilled professionals across the UAE and other international production locations. Each request is reviewed individually, and based on the design, specifications, and order volume, our team will confirm the production details, pricing, and applicable terms.

B2B Kode Products can be customized?

Because of the specialised production methods used by B2BKode, many pieces can be tailored to suit each client’s specific requirements and preferences with the guidance of our trade specialists. Clients may select a product and request adjustments to elements such as dimensions, upholstery in fabric or leather, and materials including wood, concrete, marble, or metal. Please note that certain designs may have technical limitations, therefore every customisation request must be reviewed and approved by our technical team before confirmation.

Although we strive to achieve the closest possible match in finishes and textures, exact replication cannot be guaranteed.

 

To which countries do you sell?

We sell worldwide without restrictions.

 

What is B2B Kode shipping policy?

All prices and transactions are EX WORKS. Shipping services are available upon request to your Trade Project Specialist, for an additional cost.

 

Where is B2B Kode headquartes located?

Our headquarters are located in Dip 1, Dubai, United Arab Emirates.